Terms & Conditions
Terms & Conditions
Terms & Conditions
Last Updated: 19 October 2025
Welcome to Frookoon!
This website is owned by FROOKOON PRIVATE LIMITED
By accessing or using our website, mobile application, or services (collectively, the “Platform”), you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using Frookoon.
1. General
These Terms & Conditions (“Terms”) apply to all users of Frookoon’s website and services.
Frookoon Private Limited (“we,” “our,” “us”) reserves the right to modify, update, or revise these Terms at any time without prior notice. Continued use of the Platform after any such modifications constitutes acceptance of the revised Terms.
2. Eligibility
By using this Platform, you confirm that:
You are at least 12 years of age or are using the Platform under the supervision of a parent or legal guardian.
You are capable of understanding and agreeing to these Terms and Conditions.
You will use the Platform only for lawful purposes and in compliance with all applicable laws and regulations in India.
3. Use of Platform
You agree not to misuse the Platform or engage in fraudulent, illegal, or harmful activities.
You shall not attempt to hack, copy, alter, or interfere with the functionality of the Platform.
You agree to provide accurate, current, and complete information when registering or making a purchase.
4. Products and Pricing
All prices listed on Frookoon are subject to change without prior notice.
While we strive to ensure accurate product and pricing information, errors may occur.
In case of incorrect pricing or product details, Frookoon reserves the right to cancel or modify the order and notify the customer accordingly.
5. Payments
All payments on Frookoon are processed securely through authorized payment gateways like PhonePe, UPI, and banking partners in compliance with RBI and NPCI guidelines.
Frookoon does not store customer payment details such as card information, CVV, or UPI PIN.
Any payment disputes or unauthorized transactions should be immediately reported to support@frookoon.com or 8700243017.
6. Delivery Policy
Frookoon aims to deliver products within the estimated time shown during checkout.
Delivery timelines may vary based on location, holidays, or unforeseen operational delays.
In case of delivery failure or delay, customers are encouraged to contact our support team for assistance.
7. Cancellations and Refunds
All cancellations, replacements, and refunds are governed by our Refund & Cancellation Policy available on our website.
Customers are advised to read it carefully before placing an order.
8. User Accounts
You are responsible for maintaining the confidentiality of your login details and password.
Frookoon will not be liable for any loss or damage arising from unauthorized account access.
Please notify us immediately in case of any suspected misuse or breach of your account.
9. Limitation of Liability
Frookoon shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Platform.
While we make every effort to ensure accuracy and reliability, we do not guarantee uninterrupted or error-free access at all times.
10. Intellectual Property
All content, trademarks, graphics, text, logos, and software displayed on Frookoon are the intellectual property of Frookoon Private Limited.
Any unauthorized use, reproduction, or distribution is strictly prohibited.
11. Privacy
Your personal data is collected, stored, and used in accordance with our Privacy Policy.
By using Frookoon, you consent to such data processing as described therein.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Wardha, Maharashtra, India.
13. Contact Information
For any questions, complaints, or feedback, please contact us at:
Frookoon Private Limited
Email: support@frookoon.com
Helpline: 8700243017
Address: House No. 77, Ward No. 4, Near Awchit Baba Temple, Wardha, Maharashtra, India – 442001
